Yes. Surge follows a modular approach, allowing organizations to start with the capabilities they need and expand their platform as their business requirements evolve. Additional modules, integrations, and applicable customizations can be evaluated and added based on the commercial and technical requirements.
FAQ Category: Features
Can Surge workflows and policies be configured according to our organization?
Yes. Surge provides configurable policies and workflows for processes such as approvals, attendance, leave, work-from-home requests, reimbursements, payroll, support requests, and other business operations.
Can Surge support different roles and access levels?
Yes. Surge provides role-based access controls that allow organizations to determine what information and functionality users can access based on their roles, responsibilities, departments, or other configured permissions.
Does Surge provide dashboards and reports?
Yes. Surge provides dashboards and reporting capabilities across modules, allowing authorized users to monitor HR, payroll, attendance, recruitment, finance, projects, sales, support, and other operational information.
Can Surge manage employee and business support requests?
Yes. The Ticketing & Support module allows organizations to manage service requests and issues through configurable workflows, assignments, notifications, and status tracking.
Can Surge manage projects and tasks?
Yes. Through its integration with Rever, organizations can manage projects, sprints, tasks, Kanban boards, Gantt charts, calendars, resource allocation, time tracking, standup meetings, project dashboards, and project health reporting.
Does Surge support performance management?
Yes. Surge supports goal management, KPI tracking, 1:1 meetings, competency reviews, continuous feedback, performance ratings, and succession planning to help organizations manage performance as an ongoing process.
Can Surge manage recruitment and interviews?
Yes. The Interview & Feedback module supports candidate management, resume management, interview scheduling, interviewer feedback, shortlisting, rescheduling, offer management, and recruitment analytics. Selected candidates can then be moved into the HR onboarding process.
Does Surge support payroll management?
Yes. The Payroll Management module supports salary structures, attendance and leave integration, payroll processing, salary slips, salary advances, loan requisitions, salary registers, statutory compliance, and payroll reporting.
Does Surge support employee self-service?
Yes. Employees can access relevant HR services and information, including attendance, leave requests, work-from-home requests, payslips, reimbursements, and other configured services based on their role and permissions.